Hans Hoffmann's Blog

My past would suggest I am about to write a blog about the legendary goth band led by Peter Murphy and Daniel Ash, but for those who know my past you will be disappointed to know that this will not be the case.  Sorry.  Wherever I can I will try to reference the band for those who care to read further.  How did this rather unique title come about?  I have been reading the biography of Steve Jobs and though not completed I have been fascinated by his thought process in the early days around development of the Macintosh.  He was thinking beyond simple features and even back in the early 80’s was thinking about the aesthetics of what he was building.  This   It was at a time when PC’s were just becoming reality and for the most part they were simply functional and frankly plain ugly.  It’s this marriage of tech and art that I find very interesting as it has become and will become more prevalent moving into the existing decade and beyond.  It was a major reason for the rebirth of Steve Jobs.

The Bauhaus art movement started in Germany following the end of World War 1, in fact many say Bauhaus 1919 was the start of this simplistic and minimalist art style.   What makes it interesting and relevant to Apple is the movement was a response to the rise of machines and technology following World War 1, which was the first war to introduce, new weaponry to the battlefield in mass.  New inventions produced on  a mass scale such as tanks, planes, battleships etc..came of age during this gruesome war.  However out of all that bloodshed new ideas and ways of thinking emerged in society The simplicity of the Bauhaus art movement captivated Steve Jobs and he was influenced by the art in designing the first Mac.  To be clear it was one of many art influences, not to mention the design of Braun hand blenders that would drive Steve Jobs forward.  For Steve Jobs simplicity was a necessary component of creating great technology, not just the guts of the PC but the overall look, feel and beauty of the PC.

That intersection of art and tech is what I have found interesting and visionary in reading the Jobs biography.  For those who remember the early days of the PC, the Microsoft mantra was “Your PC can be any color you want as long as it is beige”.  Prior to the rise of flat screens, the CRT’s we had were large, bulky and hideous.  In fact in the early evolution of technology the PC was just plain ugliness.  However Jobs never saw it that way, it would just take 20 years for his vision to become reality.  In the early days he was fascinated by that intersection.  I found it interesting that he would go down to an appliance store and look at the design of a hand blender and think about how some of that German simplicity could make it into the PC. He gravitated towards the Italians and their elegant designs and then to the stark simplicity of a post World War 1 art movement in Germany, the Bauhaus.  From under the black sun he gravitated toward something that would come to define the future of computing.

It is amazing to me that in an industry built on vision that so few were able to see that meeting of software, hardware and fashion.  The two former started in the realm of the engineer.  The latter starts in culture, in the world of day-to-day life.  It has taken many years but over time the technology has morphed and shrunk in size that we see the realm of software and hardware impact all parts of our lives and further.  How we listen to music is no longer the giant stereos with mondo speakers that we saw in the 70’s.  The phone is no longer a single purpose device.  The car is becoming a software platform   Entertainment content is leaving our television.  Glasses are taking in a new multifaceted dimension.  How we read is morphing.  Everything is becoming smaller and more simplistic in look and feel, yet the  technology is becoming infinitely more powerful.

Steve Jobs was seeing this connection before it truly existed, he was taking the art of simplicity and incorporating it into technology, both what was visible to the average human and also what was not visible to the average human.  When I was at Microsoft it was a mode of thinking that just did not exist.  Mainly because we saw only the functionality of technology and its application to society.  It’s physical beauty was never a part of the equation (this was primarily due to the fact that Microsoft had little to no involvement in hardware).  Fast forward to today and the world of tech surrounds everyone and more importantly it is all in color.  Every new Smartphone that is unveiled seems to come with a big announcement around what colors will be available, not to mention the screen design usually matches the color of the phone, very chic.  You now see the old Bill gates mantra of, “You are either a software company or a hardware company”, is seemingly dead.  Microsoft will be releasing and manufacturing their own tablet, the Microsoft Surface.  Steve Jobs made Microsoft do this.

Steve Jobs in death seems to still exist with the launch of the new iPhone 5.  The iPhone 5 was on the drawing board before he passed away.  But the Steve Jobs imprint lives on.  The emphasis on bold and beautiful screens.  The software is great but the picture and design are fantastic.  It is elegant.  It will be interesting as we move forward if Apple can keep its simple designs pure the way Steve Jobs would have envisioned them.  The art of fashion is a timeless thing that is constantly invented and reinvented.  It lasts.  Now some of those earlier inventions and designs may and will incorporate technology.  The art of Bauhaus is coming back in 21st century style with old designs and new capabilities.  It is an inspiring legacy that at times looked back into history to move us forward.  I like fashion.  I like simple elegance.  This is a great time we live in and the future only gets brighter.What started nearly a hundred years ago is being brought back to life and we can all thank Steve Jobs

Goodnight and Good Luck

Hans Henrik Hoffmann September 17, 2012

I wrote about this first a year ago.  It is one of those terms we have been hearing for several years now, but I am of the opinion that we have turned the corner and it is now more than just an accepted term.  In my current role I am learning a lot about what VMware and its entire virtualization product set.  In their certification training the “post PC era” is mentioned several times.  Ironic since the current CEO of VMware Paul Maritz, played a major part in creating the PC era, while he was at Microsoft.  On the consumer side we have seen the rapid rise of consumer driven smart devices, like the iPhone and iPad.  People want small intelligent, fun mobile devices. It seems almost hard to accept as the PC era has not really been with us that long.  But technology moves fast and it seems self-evident that what VMware, Google, Apple  and others are touting is all but too true.

We have seen a lot of change over the past couple of hundred year.  We had the agrarian age, where much of work and wealth was tied to the care of the land and feeding of society.  Then we moved to the industrial age, where man’s technological advancements started to foster new industries such as train travel, the manufacturing of cars, the necessity of steel, and the birth of the oil industry.  A hundred years later, give or take a few years, the rise of the PC and the information age began to take hold.  It was not long before the dream of a PC on very desktop and every home moved from fantasy to reality.  The one thing that is evident is the we will not have to wait a hundred years for the birth of a new economic revolution.  The tech industry is transforming rapidly and will not last as long as the industrial revolution and before long we will move to the age of robotics.  The age of Nano tech.  The age of new energy.  In a presentation I heard Newt Gingrich say, “In the new century we will surpass all the advancements of the 20th century in the first 25 years”.  It may seem bold, but is realistic and in the end will be true.

When you think about desktops and laptops it may make you think we have returned to mainframes with dumb terminals. To a certain degree it has.  But I was listening to CNBC one morning and they were talking about Generation Y (those born 1980 or later) and how they use or do not use technology. This generation is the Tablet, Laptop and Mobile phone group. The idea of a desktop is not their thing.  They are also the generation that will feel more comfortable with using cloud based services.  In addition many things that were thought to be only available using the power of the PC are now readily available in the cloud and can be viewed through a web browser.  Think if all the mapping technologies we have available to us today.  We take for granted that all of that is being provided to us remotely and we are just consuming a  service.  We need a user interface to consume services but where those services reside is not relevant to the majority the world’s population.

The Roomba is an interesting device.  A device that vacuums the house for you.  It is a robot made and manufactured bu iRobot.  My niece has one.  I saw one once in an office space.  They sell well.  Are they pervasive in society?  No, not yet.  The people who own them are what we call in marketing terms, early adopters.  What does this have to with the post-PC era?  Well a large part of PC’s is the software that drives them.  In the early days of the tech industry the role of software was relinquished to the PC.  But as we moved into the new century and what Bill Gates called the “software decade”, he failed to see in its entire what that meant.  Software was going to increasingly be deployed in hardware devices, not called a PC.  These new emerging fields of Robotics and renewable energies would not be tied to the desktop.  Simple robotic devices like the Roomba, start to demonstrate what the power of software will be and what it can and is going to be.  It also shows a future with devices beyond simple information devices, but true productivity devices in a manual labor sense.

The latest stats for this years PC market show another year of sub 2% growth.  Some due to the slower than normal global economy, but most is due to what I believe is consumers choosing to buy a tablet or smartphone and forgoing the cost of a new PC.  Do not get me wrong the PC will live for the rest of the 21st Century.  But what these buying trends show is that there is a world out there does not live in spreadsheets.  That do not build databases.  Who may not even use a word processor.  A lot of those people bought a PC with Microsoft Office on it so they could access the wonders of the world-wide web.  Now they have an alternative choice.  A choice that is simpler and in some cases cheaper.    I think sometimes in certain areas of the technology industry we became a bit silo-ed in our views.  To think one view of the world will live forever is a recipe for long-term failure. Bill Gates thought the PC would be the center of the universe and it still may be, but it’s share of the overall pie is shrinking as many people move away from the PC as their primary device.  Looking for the elusive mobile lifestyle.

The coming six month are reason for a lot of excitement that will test these views.  We have Windows 8 coming to market and this will test the one OS to rule them all theory from the one and only company that can drive this vision, Microsoft.  We will also have the iPhone5 coming for the holidays.  Both these releases are guaranteed successes.  These will test two fundamentally different vision from two giants in the industry.  Microsoft still owns the desktop and Apple owns the consumer.  In the background you have Google pitching a different a vision with its Android mobile OS and Chrome based laptops.  Where will Facebook play?  Are they just Social Networking?  They have API’s so where there is a API there is a developer play.  We are entering the post-PC era,  that is almost for certain at this point.  There are likely devices we have not even thought of, it could be the next great leap in robotics that creates the next break through or simply a prettier, friendlier personal device.  In the end the only thing that is forever is change

Good Night and Good Luck

Hans Henrik Hoffmann August 28, 2012

Seems odd to say since I have been on every version of Outlook since version 1.0. That was back before calendaring and email were integrated. For scheduling you had a little software program called schedule +. You could always tell old timers at Microsoft because when you were talking to someone about setting up a potential meeting they would always say “Sched + me”. Now Microsoft has finally decided to replace Hotmail by renaming it and updating it to Outlook. I have had my Hotmail account for over ten years and during that time it has become old and outdated and frankly really hard to manage. I also have a gMail account which I do not use very much so this is a chance to stat anew and see if I will stay with Outlook or start migrating to gMail. Lets take a look at the new “cloud” based email service from Microsoft, both mostly good and some, in my view, iffy decisions.

First off the UI is cleaned up immensely.  I should say that I don’t mean its brand new in its layout, but it is softer in its appearance and simplified.  The thing about UI’s are it’s not necessarily about being bold it’s a fine art.  Google Search is a good example of something simple and appealing to the eye.  At the same token I will say gMail will look busy and cluttered compared  to Outlook.  One thing I really liked was deleting email.  In Hotmail I always found myself scrolling up or down to delete an email or series of emails.  With Outlook delete is only on top and only appears when I check a box (when I check a box all my options appear reply, delete, junk, etc..).  A very simple and elegant way of cleaning up the user interface.  I also like when I mouse over an email it provides a delete bucket icon so if I know it’s just an email I will never read I can easily delete.  It also (like gMail) has consolidated  conversation threads, which was a must and a welcome change.  This is one feature I will add “it is about time!!”.  I really like it but did it take so long?  In any case glad to have it.

When I go to People I am first greeted with the now standard do you want to pull all your Facebook Friend, Twitter Followers, LinkedIn contacts to Outlook.  I have to admit maybe there is an advantage to this but the way I interact with Social Networking, to me at least, highlights the advantage of the modern browser and multi-tab browsing.  I also do not want 500+ FB contacts and 800+ Linked in contacts imported into People and then synched to my iPhone..However it does do some integration by default and like the inbox the contact info is very clean and non-intrusive.  The basic integration with Facebook is nice in that it does not clutter my interface.  Even though I may not use it it’s done in a way that is again very clean in its approach.  Next to email, People is the most important thing I access and manage on a regular basis.  The name change?  I am OK with it, however when asked I will still say “let me look at my contacts”, I do not foresee someone asking me, “Can you find Joe’s phone number”.  I respond with, “Let me look it up in my people”.  Sounds weird.  But if Microsoft wants to replace contacts with people, I can live with that.

The calendar is not much different from its predecessor.  When you think of calendars either in digital or print has the basic form changed much in the last 500 years?  That being said it was the one area I felt that I was no longer in Outlook but back in Hotmail. The look and feel are not what I experience in the rest of Outlook but brings me back to where I came from.  It almost makes me think did they run out of time to meet a deadline?  My hope is this gets cleaned up to look more like the rest of Outlook as so far I like what I have seen in the rest of Outlook.  there are thousands of calendar templates on the market I would think they could have found and licensed one that was better than what they ended up with.

Then there is the name.  There is no question new and young users seem attracted to and attached to gMail and that Hotmail had become old and outdated.  If I have been critical of Microsoft about one thing it would have to be their mismanaged sales and marketing efforts.  As I said about the Nokia Lumia adds and the effort to tie in Office with Windows Mobile, no kid wants a phone they can do homework on.  With the name Outlook we are now tying my internet email with my corporate email.  As I said at the start I have had and loved every version of Outlook since v1.0.  However if you want to attract new and younger users, well image is everything.  That being said there were three options:

1. Keep Hotmail (or MSN)
2. Use Outlook and its established reputation
3. New name

If I had to decide I probably would have stuck with Hotmail.  As I think a new name would have been just another brand for Microsoft to manage.  Maybe Bing Mail?  No easy answers on this one, I am just a bit leery of using Outlook as the brand, especially if you are trying to attract a younger audience.

So what is my overall verdict?  Overall I really like the new Outlook.  I could go to gMail but why?  Compared to Outlook gMail looks cluttered and old.  I think they did a great job in simplifying the UI for email and people.  The calendar is in need of a  makeover, but top be  honest I do not use that feature too much.  I liked the new Contacts set up and overall I find the experience enjoyable.  I will say in composing anew email moving the To:, CC, and BCC, to the left pane is taking some getting used to but not really a big deal.  In the end too much headache to move and I find Outlook a better experience anyway.  I am and will remain a Microsoft internet mail user.

Good Night and Good Luck

Hans Henrik Hoffmann August 7, 2012

I feel somewhat vindicated when reading this in CNet this past week as they highlighted the Microsoft effort to drown out Google Docs with their internal Google Compete team.  It was as if I had predicted this whole new threat, that no one at Microsoft seemed to be taking seriously.  I wrote about the threat of Google Docs last October based more on observations in the small business world than anything else.    However it seems as if Google Docs is gaining  traction and causing more and more heads to turn in Redmond. With this weeks announcement of Office 2013 it’s time to revisit this threat, the state of Office as a product, challenges, and the competitive landscape.

Office is king at Microsoft.  The amount of money it generates for the bottom line is enormous and with every release the money seems guaranteed.  If I have one issue with Office it is that by today’s standards it seems dull.   For you business school graduates Office is not just a cash cow.  It’s the purest definition of a cash cow.  Develop it and ship it and you have an instant $10 billion hit.  For those on very old versions all your support will be stopped until you upgrade.  Do not get me wrong, I have used every version since 1.0.  I have become pretty proficient in Powerpoint, Word and Excel.  The productivity increases it has enabled in corporate America should not be undermined.  However like many users I would be surprised if I use  ten percent of its capability.  With each upgrade over the years I found myself very rarely being wowed by new features and capabilities.  When I look back at significant changes many of the big new features are old.  Automatic spell check?  That was over 15 years ago.  True Type fonts?    Did you know you used to have to pay extra for them?  Grammar Checker…old but useful.  I actually did like the ribbon which was much more recent, turns out I am one of the few.  All the other things that got thrown in later such as Publisher, One Note, Access etc..were more than I needed.  I can say on a few occasions I did find Publisher helpful, not enough top say it was worth the additional cost, but a “glad I had it”  application for the time and crisis.

For so long the biggest competition that Microsoft Office has had been itself.  How do I get users to move off of  the previous version to the brand new version with shiny new features.  Most of which go unused and unnoticed.  That has been a big challenge.  But in the enterprise  that was handled by the renewal of large enterprise agreements.  In consumer’s it was through OEM agreements requiring manufacturers to ship the latest and the greatest through new desktops and laptops.  Now there is a whole host of free ware products out in the market such as OpenOffice, LibreOffice, ZoHo and Google Docs, to name a few.  It has taken a whole for these to become visible, but they are starting to come into focus.

Of these the biggest threat is Google Docs.  It is easy to understand why.  Unlike the other names on the list Google has two things.  A focus on this space and second Google has a lot of money on the bank to back this effort.  They were really the first to drive the idea of a cloud based solution for common Office functionality, moving items off of the desktop.  Ray Ozzie, when he was at Microsoft was the first person I saw write about this idea Google created.  The idea being Google using its ad revenues from search to drive software development in other areas.  I don’t think senior leadership paid much attention to Ray.  Not sure why they did not as Ray was a very sharp guy who ranks among the industry legends.  Wit time Google docs has become better.  When I worked at Limelight Networks it  was used by some group, all be it very simply such as lunch order form.  At school my sons teachers use Google Docs (as well as OpenOffice..no MS Office).  Therefore the kids use Google Docs.  A simple way to post homework (though at our house we had browser issues we had to muddle through).  In the cloud it is easy to access and it is cheap.  One thing I am sure Microsoft will have to deal with which they have not really had to do is drop prices based on competition.

Part of the article highlights that Microsoft has created a Google Compete team.  Not really a big deal.  In 1993 I was at Microsoft and part of the Borland compete team.  Microsoft has always created compete teams to meet whatever the current threat to the business was and I am sure they have had a Google compete team for years.  If I had a dream job it would be working on someone’s compete team in the technology industry.   In the  technology industry where the competition is dynamic and fierce and always evolving to a different space yet to be imagined.  However this compete team differs from previous compete team..remember WordPerfect Office?  Corel Office?  They were competitors in name only.  This time it seems much more real.  Unlike Corel and WordPerfect, Google is not a push over, just ask the Microsoft Bing team.

I have to laugh a bit when I hear Microsoft COO Kevin Turner says he will personally get involved with any customer threatening to move away from Microsoft Office to Google Docs.  As a former Microsoft sales rep I am not sure what I would do in this situation.  Would I:

• A) Not tell KT and risk losing the business, which would result in me being terminated
• B) Bring KT in knowing he will slash prices to keep the business, while still expecting me to meet quota (no relief help either) thus causing me to miss my numbers and be terminated – KT would then highlight this as his big win at the Microsoft Sales Conference

I think the real interesting data point will be how many sales calls will he have to make?  If it’s a few then the threat from Google Docs may not be too great.  If it is a lot and beyond his physical capacity to make all the sales calls, then we could start getting a sense of a change in the industry.  Maybe some happy Microsoft field reps as well.

Is this threat real?  Can someone hurt Microsoft in a way it has never been hurt before?  Nothing lasts forever.  With that being said society is changing quickly.  At Starbucks the other day I saw a woman with her laptop open and wondered what was on her desktop.  Surprisingly she had OpenOffice and Opera loaded.  Though I see cloud based office application for the future versus large apps installed on the desktop (OpenOffice is not much different from MS Office).  Microsoft has released Office365 as its cloud based version of Microsoft Office.  However this goes back to a blog I wrote over two-years ago (Microsoft Licensing History and Challenges), how do you transition form a perpetual licensing model to a subscription based service without hurting your bottom line?  When you are talking over $10 billion in revenue, it’s hard to go to Wall Street and say our new subscription model will generate less that amount.  This transformation to the cloud presents Microsoft with one of the biggest challenges in its history, namely because it takes them away from selling what is comfortable.  For Google this transformation is all greenfield opportunity as they have no legacy in the Office productivity suite space.  I can see a future where there will be spots with ad space so I can see what beer I want to drink while I write a whitepaper (maybe while I am writing the whitepaper I shall get that beer, just  a thought, actually a very good thought).  This is a battle that has been a long time coming.  In the end consumers will benefit as will corporate america.  Ultimately with cheaper prices but also better products as competition always fosters innovation, not stagnation.  Microsoft Office needs this.  Rather than giving us new features we need a new paradigm.  The cloud will take us there and at least in the area of traditional office productivity applications I think we all stand to benefit.

Good Night and Good Luck

Hans Henrik Hoffmann July 26, 2012

Bill Gates was on Charlie Rose recently and could not hide his giddiness over the forthcoming Microsoft Surface Tablet, going so far as to say now Apple will be chasing Microsoft. From a man who knows what game changing technology is all about I guess we should pay heed to what he says. That being said the comment just did not seem to sit right with me.  In fact as much as I have enjoyed Bill’s clarity of the future through the years I wonder of late if he is not really that connected with the state of consumer technology.  Don’t get me wrong I believe that the work the Bill and Melinda Gates foundation will actually be more valuable for mankind in the long run than the PC revolution that Bill Gates helped pioneer.  The efforts around eradicating diseases like malaria and making birth control available for the third world(which would not only help with population control but help slow the pace of AIDS) our vitally important to the human race.  But back to te surface tablet,  I guess Bill I am just not seeing or hearing it yet.  There are a lot of great things to take notice, but is it a great leap ahead?  Lets have a closer look.

Bill Gates has always been big on the tablet device as one of the next big things in the computing industry.  This goes all the way back to the days of Pen for Windows, back in the early nineties.  Around that time Apple had its own flavor of tab;let computing  the Newton.  They were to be honest, not good.  But given where we were in the industry it was the kind of effort which could only make the industry and the products better as time moved on.  When the next decade came around Microsoft tried again with a much better effort, with what was called the Windows Tablet.  What got Microsoft in trouble and caused its lack of success was the device itself, though slick-looking at the time, was kind of cumbersome.  All the things we take for granted in todays tablet just were not that good in the turn of the century tablet.  Good battery life? Not.  Did I use One Note to take all my meeting notes?  I tried but if your conversation got side tracked then the tablet went into sleep mode ut caused me to have to log back in, only to have the conversation revert back to casual mode and then..well you get the point.  Handwriting recognition?  Turns out it was never that important.

Apple’s iPad changed the dynamic.  The big thing touch screen.  Unlike earlier attempts it was not really a business device, but a consumer device.  That was a big change from the previous attempts.  That was also a big reason Microsoft’s earlier attempts failed. Since the late nineties Microsoft had moved away from its consumer roots to the point that the belief was that cutting edge innovation occurred in the enterprise.  Enterprises viewed the tablet, which could easily be swizzled and turned into a laptop as just another hardware expense.  With the iPad all of a sudden it seemed like everyone had one.  Unlike the earlier tablets, which as far as I cold tell were for taking notes in a meeting, the iPad was fun.

Even though he had left Microsoft around the time of the release of the iPad I can only imagine it riled Bill Gates a little to see Steve Jobs get credit for creating the market when during my 18 years at Microsoft Bill Gates had always been personally involved in trying to sculpt the tablet market space with Microsoft software.  Only to discover it was not a stylus pen people wanted it was their finger. First Apple introduced the mouse and then the finger, the pointing finger, just to be clear to those who might be thinking of another finger.  I can see Bill would be super excited that Microsoft could come back with what is perceived in his eyes to be a better product and a revolutionary keyboard.

The issue of hardware will also be interesting.  Initial reviews of eth device is Microsoft has done a good job engineering a very cool device.  The key test of how good will be when they hit the market.  When consumers can start banging away at the device in day-to-day use.  My experience with any device I have ever had is it is not the first few months that count, but how is it performing after four to six months.  My first Toshiba tablet was cool the first month but after some time together we began to loathe one another.  My iPad 2 after over a year is still running very well and my kids and wife have used it a lot.  It has been well-tested.

My one word of caution is Bill’s track record of knowing and understanding what users want has not been good of late.  Bill is really good at seeing the bigger picture of what technology can provide the industry, but when it came to the details of how to make and manufacture  those game changing technologies, Steve Jobs was king.  This was evident when he was reviewing Microsoft tablet designs, such as the Courier, but seemed fixated on the email client for the device as opposed to what was the optimal; user experience both from functionality and style.  Unlike Steve Jobs who had his jeans and black turtle neck, Bill never has had a sense of style.

Which brings us back to the Surface Tablet.  The device looks cool, it’s in multiple colors, it leverages the new metro interface, it has a magnetic keyboard to flip and attach to the device.  It may even be better than the iPad.  However that is not enough.  As far as I can tell from what I have read this is a cool device, but it is not break through technology.  It will not reshape  the tablet industry and it is still dependent on getting developers to focus on Windows 8 devices and stopping the developer momentum that Apple and Google have created.  We still do not have a ship[ date, but speculation is that it is coming this fall.  More importantly we do not have a price, which is one of those little things that can make or break the product.  In my view it needs to be below the iPad and slightly above the Kindle.  It would be interesting if Microsoft leverage all it’s cash and came out really aggressive in the market place with a $99 tablet, but I do not see that happening.  That would appear desperate.

Finally I think for Bill Gates, even though he is not involved in day to day Microsoft operations, it would be a validation of his vision for a Microsoft leading tablet.  After all he had dreamed of this for decades only to watch Apple walk away with the market.  Even worse Google has been very successful.   All the while the industries leading software company has stood on the sidelines biding its time, waiting for its chance.  It is now or never for Microsoft in the tablet space.

Good Night and Good Luck

Hans Henrik Hoffmann July 20, 2012